IT HELPDESK ADMINISTRATOR - PART TIME
Company W.A.G. payment solutions, a.s. is looking for new team member to join our IT operations team for a part time co - operation.
It is an interesting opportunity for university (IT) or secondary school (IT) students.
What can you expect on the role:
- Receive requirements from end users via defined channels and tools
- Evaluation, sorting and forwarding requirements to further level of support
- Solve user requirements if possible on helpdesk level
- Check regularly dedicated areas in IT monitoring systems
- Preparation, installation, hand-over (including protocols), repair management, discarding (including protocols) of all personal computing
- Preparation or updates of relevant documentation including asset management (personal computing devices)
- Keep KPIs defined by contracts, internal rules or by manager
- Regularly report to manager
- Cooperate with all parties involved in requirements or tasks solution
What are we expecting from you:
- Secondary school or (running) university (study) in the area of information technology or similar
- Communicative English mandatory, other languages are advantage
- MS office excellent knowledge
- Orientation on mobile platforms and their installation and maintenance
- Knowledge of operation systems MS Windows 7, 10, etc.
- Knowledge of network protocols, especially TCP/IP
- Advantage is knowledge of ways how to deploy operational systems
- Advantage is knowledge of image and app deployment via MS SCC
The main reasons to join W.A.G.:
- Great team around and cool gadgets you can work with!
- Events for our employees
- Refreshment available at the working place (coffee, tea, selection of fruits)
- You will work in our modern offices in Prague 4
- We offer co-operation for DPP / DPČ
- We would be pleased if you can start asap
Information about the vacancy
Na Vítězné pláni 1719/4, 140 00 Praha-Nusle, Czech Republic
Temporary work, from 2018-04-02 to 2018-12-31
Type of employment
Agreement on working activities (DPČ), agreement on work (DPP)
English (advanced), czech (advanced)
W.A.G. payment solutions, a.s.