Hotline

IT HELPDESK ADMINISTRATOR - PART TIME

Company W.A.G. payment solutions, a.s. is looking for new team member to join our IT operations team for a part time co - operation.
It is an interesting opportunity for university (IT) or secondary school (IT) students.

What can you expect on the role:

  • Receive requirements from end users via defined channels and tools
  • Evaluation, sorting and forwarding requirements to further level of support
  • Solve user requirements if possible on helpdesk level
  • Check regularly dedicated areas in IT monitoring systems
  • Preparation, installation, hand-over (including protocols), repair management, discarding (including protocols) of all personal computing
  • Preparation or updates of relevant documentation including asset management (personal computing devices)
  • Keep KPIs defined by contracts, internal rules or by manager
  • Regularly report to manager
  • Cooperate with all parties involved in requirements or tasks solution

What are we expecting from you:

  • Secondary school or (running) university (study) in the area of information technology or similar
  • Communicative English mandatory, other languages are advantage
  • MS office excellent knowledge
  • Orientation on mobile platforms and their installation and maintenance
  • Knowledge of operation systems MS Windows 7, 10, etc.
  • Knowledge of network protocols, especially TCP/IP
  • Advantage is knowledge of ways how to deploy operational systems
  • Advantage is knowledge of image and app deployment via MS SCC

The main reasons to join W.A.G.:

  • Great team around and cool gadgets you can work with!
  • Events for our employees
  • Refreshment available at the working place (coffee, tea, selection of fruits)

Other information:

  • You will work in our modern offices in Prague 4
  • We offer co-operation for DPP / DPČ
  • We would be pleased if you can start asap

Information about the vacancy

Job location

Na Vítězné pláni 1719/4, 140 00  Praha-Nusle, Czech Republic

Employment type

Temporary work, from 2018-04-02 to 2018-12-31

Type of employment

Agreement on working activities (DPČ), agreement on work (DPP)

Required languages

English (advanced), czech (advanced)

Posted by

W.A.G. payment solutions, a.s.

 

Contact

W.A.G. payment solutions, a.s.
Julie Benátská