Meet Eurowag – founded just over 20 years ago, today we are the fastest growing integrated mobility provider in Europe - focusing on finding solution to simplify lives of commercial road transport companies. Whether it’s fuel & toll payments, tax refund, fleet management or a simple advice – we are here to help our customers keep over 250 000 vehicles moving across Europe, Asia and Middle East.
We are proud of our truly unique culture that is built around being enterprising, adaptable, energetic and transparent – and that’s what we are looking for in all of our new recruits. If you are ambitious, hard-working and are not afraid to go-an extra mile – we’d like to hear from you. Tired of following the routine and are ready to challenge the “status quo?” You’re in the right place!
The goal of Customer Experience Manager in our company is to deliver supreme customer experience which includes interactions through traditional channels, such as website, phone calls and live chat, text and other emerging communication mediums – up to your experience & creativity.
However this role is not only about creativity and contact with our customers. It is as well about internal communication, set up processes, methodology how to ensure proper client`s feedback, analysis of received data, to come with suggestions for improvement.
This role is not a managerial role, we are not looking for Call Center Manager, Customer Service Manager or Operations manager.
Na Vítězné pláni 1719/4, 140 00 Praha-Nusle, Czech Republic
English (advanced), czech (proficient)
W.A.G. payment solutions, a.s.