WE are EW - founded just over 25 years ago Eurowag is one of the fastest growing, integrated mobility and payment solution companies in Europe. We focus on finding solutions that simplify the lives of commercial mobility companies.
Our vision is to democratize the on-road mobility industry by creating sustainable financial & technological solutions for the benefit of our industry, society and the environment.
If you've got a knack for technical problem solving with a love of all things software / hardware then this could be the role for you. We're searching for a Helpdesk Administrator to join our growing IT team in Prague.
• Receive requirements from end-users via defined channels and tools
• Evaluate, sort, and forward requirements to higher levels of support
• Problem management of user troubles.
• Prepare and update relevant documentation including end-user hardware
• Keep KPIs defined by contracts, internal rules, or by manager
• Regularly report to manager
• Cooperate with all parties involved in requirements or tasks solution
• Secondary school or ongoing university study in the area of information technology or similar
• An Interest in IT
• Communicative English language is mandatory
EXTRA POINTS FOR:
• Strong motivation to develop a career in IT
• Logical and analytical thinking
• A systematic, responsible and assertive approach
• Knowledge of ways how to deploy operational systems
EW is diverse, disruptive and still evolving; we choose newcomers not only by skill but also whether they can be real colleagues through shared values. What's more is you will have an opportunity to influence the direction of our company through your ideas.
We are as big as a corporation but maintain a start-up mentality with benefits that include;
Na Vítězné pláni 1719/4, 140 00 Praha-Nusle, Czech Republic
Agreement on working activities (DPČ)
Cell phone, notebook, flexible start/end of working hours, sick days, work mostly from home, self-organization of the job
Secondary education or professional training with a school-leaving exam
W.A.G. payment solutions, a.s.
The vacancy is suitable for graduates.